Legal · GDPR
Privacy Policy
At Logirobotix, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services, in accordance with the EU General Data Protection Regulation (GDPR).
1Data controller
The data controller responsible for your personal data is:
2Information we collect
We may collect the following categories of personal data:
| Category | Examples | How collected |
|---|---|---|
| Contact data | Name, email address, phone number, company name | Contact forms, POC requests, email enquiries |
| Usage data | IP address, browser type, operating system, pages visited, time on site | Automatically via cookies and server logs |
| Communication data | Messages, enquiry details, support requests | Direct communication with our team |
| Cookie data | Preferences, session data, analytics identifiers | Cookies placed on your device (see Cookie Policy) |
3How we use your data
We use your personal data for the following purposes:
- Responding to enquiries, contact form submissions, and POC requests
- Providing and delivering our AI computer vision products and services
- Sending updates, newsletters, or marketing communications where you have given consent
- Analysing website usage to improve functionality and user experience
- Complying with applicable legal and regulatory obligations
- Preventing fraud and ensuring the security of our systems
4Legal basis for processing (GDPR)
| Legal basis | When it applies |
|---|---|
| Consent | When you subscribe to our newsletter, accept non-essential cookies, or explicitly agree to marketing communications |
| Contract | When processing is necessary to deliver a service you have requested or to fulfil a contract |
| Legitimate interest | Improving our services, responding to enquiries, website analytics, preventing fraud |
| Legal obligation | When required to comply with applicable law or respond to legal authorities |
5Data sharing
We do not sell your personal data to third parties. Data may be shared with:
- Trusted service providers — hosting, analytics platforms (Google Analytics), email services, IT support — who process data on our behalf under data processing agreements
- Legal and regulatory authorities — when required by applicable law, court order, or regulatory obligation
- Business transfers — in the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction
6Data retention
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law. In general:
- Contact enquiries — up to 3 years from last interaction
- Customer and contract data — duration of the contract plus 10 years (Italian legal requirement)
- Marketing consent — until consent is withdrawn
- Website analytics data — up to 24 months
7Your rights under GDPR
As a data subject under the GDPR, you have the following rights:
To exercise any of these rights, contact us at info@logirobotix.com. We will respond within 30 days.
8Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption of data in transit and at rest, access controls, and regular security assessments.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and affected individuals without undue delay, as required by GDPR Article 33–34.
9International data transfers
Our primary operations are based in Italy (EU). Where personal data is transferred outside the EU/EEA — for example, to third-party service providers based in the United States — we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions where applicable
- Binding Corporate Rules (BCRs) where applicable
10Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any material changes will be posted on this page with a revised “last updated” date. Where required by law, we will notify you of significant changes by email or via a prominent notice on our website.
11Contact us
For any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data: